Privacy Policy
Last revised on July 23, 2024
This Privacy Policy describes how Duration Capital Partners LLC (“Duration”, “we”, “us”, “our”) collects, uses and discloses information about you when you use our website (www.durationcapitalpartners.com), applications, services, tools and features, or otherwise interact with us (collectively, the “Services”). For the purpose of this Privacy Policy, Duration is the data controller for your information, and “you” and “your” means you as the user of the Services. Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
If you are an investor with any account, investment fund or similar vehicle managed and/or advised by Duration, the data we collect about you in that capacity is subject to our Investor Privacy Notice, which will be made available to you separately.
We may modify this Privacy Policy, in which case we will update the “Last Revised” date. If we make material changes to the way we use information we collect, we will use commercially reasonable efforts to notify you and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Policy, please do not use or access any of the Services.
When you use or access the Services, we collect certain information about you from different sources.
Information You Provide to Us
Some features of the Services may require you to directly provide certain information. You may elect not to provide this information but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes:
Information Collected Automatically
We, and third parties on our behalf, may automatically collect certain information about your interactions with the Services and emails, including through cookies and other tracking technologies (“Tracking Technologies”). We collect and use this information to tailor your experience with the Services, run analytics, de-bug, and better understand user interactions with and improve the Services. We may associate this information with the device you use to access the Services, or email accounts you use to engage with us.
Such information includes:
For further information on how we use Tracking Technologies and your choices, see the section below, Cookies and Other Tracking Technologies.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including:
We may also use any of the information described in this section to communicate with you (including about Duration and/or our investment funds), provide and improve the Services, manage our relationship with you, monitor and analyze trends, conduct internal research and development, manage our business and funds’ investments, process any application for employment, comply with applicable legal obligations, enforce any applicable terms of service, and to protect the Services, our rights, and the rights of our users, investors or others.
We may disclose your information for legitimate purposes subject to this Privacy Policy, including with:
We use Tracking Technologies to collect information about your browsing activities, including your browsing over time and across different websites following your use of our Services. Most browsers accept Tracking Technologies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. If you so choose, you may block or delete certain Tracking Technologies from your browser; however, blocking or deleting Tracking Technologies may cause some of the Services, including login features and general functionality, to work incorrectly.
Your browser settings may also allow you to transmit a “Do Not Track”, “opt-out preference” signal or other mechanism for exercising your choices regarding the collection of your information when you visit various websites. Like many websites, our website is not designed to respond to such signals and we do not use or disclose your information in any way that would legally require us to recognize opt-out preference signals. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.
We may provide links to third-party websites or platforms, and display, or make available content, data, applications or materials from third parties. If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms. We are not responsible for the privacy or security of, or information found on, these sites, or the accuracy, completeness or reliability of third-party materials. Information you provide on public or semi-public venues, such as third-party social networking platforms, may be viewable by other users of the Services and / or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.
Our Services are not intended for children, and we do not seek or knowingly collect any personal information from children. If we become aware that we have unknowingly collected information from a child, in particular children under 13 years of age, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the below information to request that it be deleted.
Please note that any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to send us sensitive or confidential information. Despite our reasonable efforts, no security measures are impenetrable, and we cannot guarantee “perfect security.”
We retain your information for as long as is reasonably necessary for the purposes specified in this Privacy Policy. When determining the length of time to retain information, we consider various criteria, including whether we need the information to continue to administer your account, provide the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property or products.
This section applies if you are a resident of California. For purposes of this section, references to “personal information” shall also include “sensitive personal information” as those terms are defined under the CCPA.
The table below sets out the categories of personal information (including sensitive information, denoted by *) we collect and disclose (if applicable), including our collection and disclosure over the past 12 months.
| Category of Personal Information | Recipient(s) |
| Identifiers, such as name, email address, and other device identifiers | Vendors and service providers, affiliates |
| Personal information listed in the California Customer Records statute such as name and address | |
| Internet and similar network activity information, such as information regarding your interaction with the Services | Vendors and service providers, third party providers of Tracking Technologies, affiliates |
| Geolocation information, such as IP address and address | |
| Account access credentials, such as username and password* | Vendors and service providers |
| Characteristics of protected classifications under California or federal law such as race*, color, religion or creed*, national origin or ancestry*, sex (including gender, pregnancy*, sexual orientation*, and gender identity*), age, physical or mental disability*, veteran status, and citizenship* | Vendors and service providers, affiliates |
| Professional or employment-related information such as title of profession, employer, professional background, or union membership* | |
| Non-public education information collected by certain federally funded institutions such as education records | |
| Government Identifiers* such as Social Security, driver’s license, state identification card, or passport number | |
| Personal information concerning a resident’s health* such as information submitted in relation to a request for workplace accommodations |
For information regarding the specific purposes for which we collect and disclose your information, and the categories of sources from which we collect such information, please see the sections above, Collection and Use of Information and Disclosure of Information. Information about our retention of personal information is described above in Data Security and Retention. We only use and disclose sensitive personal information for the purposes specified in the CCPA or otherwise in line with your consent.
We do not “sell” or “share” (as those terms are defined under the CCPA) personal information, nor have we done so in the preceding 12 months. Further, we do not have actual knowledge that we sell or share personal information of residents under 16 years of age.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, and may apply only in certain circumstances.
You may submit a request to exercise any of these rights by emailing us at [email protected].
We will not discriminate against you for exercising any of these rights. Further information may be needed to verify your identity before exercising these rights, such as your email address or government issued ID. You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.
You may also opt out of marketing emails using the opt-out or “unsubscribe” instructions provided in the email. However, after opting out you may still receive transactional emails from us such as emails about your account.
Should you have any questions about our privacy practices or this Privacy Policy, please email us at [email protected].